§ Sectors we know cold
Where customers are everything.
We go deep in the sectors where change is arriving fastest and customers decide who survives it. The change is different in each - the obsession with doing it well is the same. Pick a sector.
Win the basket - and the one after it.
Case study Nº 01
International furniture retailer
Personalisation strategy
Created a unified personalisation framework across 12 franchisees and 62 markets, backed by stakeholder interviews, market surveys and an interactive database of 100+ use cases.
Outcomes
Case study Nº 02
Global grocery retailer
Future-ready organisation
Redesigned the customer department operating model, standardising structures and workflows across major markets while setting up a roadmap to realise cost benefits by January 2026.
Outcomes
§ The pattern
Same method, in every sector we touch.
01
Start at the customer
We find the moment, stand the use case up on Folio, and transfer the capability.
02
Build on Folio
We find the moment, stand the use case up on Folio, and transfer the capability.
03
Leave capability
We find the moment, stand the use case up on Folio, and transfer the capability.
§ Start with the workshop
Book your
Catalyst Workshop.
Bring the strategic change you have been circling. In 1-2 executive days, we will turn it into the first move, the case for it, and the mobilisation plan.