Topic:
Customer Strategy
Agility and the Pandemic
Retail has never had to adapt as quickly as during the COVID-19 crisis.
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Postcard from Adobe Summit 2019
Postcard from Adobe Summit 2019. A look at the announcements, challenges and opportunities from Adobe Summit 2019.
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Is the last mile solved?
Are a fast-developing range of delivery-as-a-service providers making last mile fulfilment a commodity?
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Beyond Transformation
Optimising a business for the connected age cannot be done all at once.
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Don't Do Digital Dress-Up
Organisations need to commit to meaningful ongoing change, not fake transformation programmes.
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The Importance of Purpose
Any successful strategy or tactic is driven from a clear understanding of why you do what you do.
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