As an Experience Designer you will drive customer research and insights, and experience design best practices to shape the strategy and design for ground-breaking customer propositions.
You will have an innate talent to empathise with customers and understand their needs, motivations, and individual contexts. You can easily zoom through different layers of detail and complexity: from looking at the end-to-end customer experience to diving into specific micro-interactions. Overall, your focus is on optimising all customer-brand interactions across every touch-point to create relevant, satisfying, and compelling experiences for the customer, nurturing a strong customer-brand bond.
In practical terms, here's the kind of thing you might get up to:
In addition, you will get to be part of Veriteer's exciting adventure.
As an Experience Designer at Veriteer, you will need to demonstrate experience as follows (at least 1 year of experience for Junior, 3 years' for Medior and 5 years' for Senior).
We would also love it if you have:
Experience aside, we know what it takes to be a Veriteer. If the above sounds like you and the people you want to work with, then Veriteer will feel like home, so get in touch.
Veriteer is a customer experience consultancy on a journey of rapid expansion. We partner with the world’s biggest brands and high-growth startups to set customer-focused strategies, create successful customer experiences, and enable the delivery of ground-breaking initiatives.
It's not easy to be a Veriteer: we're doing the stuff that no one else can do. So bringing someone new into the family is always our biggest decision, and our biggest investment.
We come in all shapes and sizes, but we all back each other in our quest for the incredible. This means we share a number of key characteristics:
There are a few administrative requirements we need to be clear on up front:
Please note that we have locations across Europe and the UK, so if this role is not in the right location for you, then contact us anyway, and see what we can offer.