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Retailers response to

COVID-19

A TIMELINE BY BRAND
Adapting Digital
Tuesday, 9 June 2020
Morrisons launches new e-commerce website for its Nutmeg clothing label
Industry
Supermarkets
Country
UK
Adapting Physical
Supply Chain
Monday, 8 June 2020
Morrisons extends scheme to give immediate payments for small suppliers
Industry
Supermarkets
Country
UK
Adapting Physical
Workforce
Monday, 8 June 2020
Dunkin' looks to hire 25,000 new staff for pandemic recovery
Industry
Foodservice
Country
USA
Adapting Digital
Friday, 5 June 2020
Tesco eases purchase limits for online shopping
Industry
Supermarkets
Country
UK
Adapting Physical
Workforce
Friday, 5 June 2020
Lidl workers in Spain strike over safety concerns in-store
Industry
Supermarkets
Country
Spain
Workforce
Adapting Digital
Thursday, 4 June 2020
John Lewis launch online health and wellbeing workshops
Industry
Department Stores
Country
UK
New Proposition
Thursday, 4 June 2020
Impossible Foods launch website for direct-to-consumer plant burger sales
Industry
Foodservice
Country
USA
Adapting Physical
Thursday, 4 June 2020
Tesco allows shoppers to queue in their cars while it is raining
Industry
Supermarkets
Country
UK
Adapting Digital
Wednesday, 3 June 2020
Amazon announce "fashion summer sale" in attempt to kick-start sales
Industry
E-commerce
Country
USA
Supply Chain
Workforce
Wednesday, 3 June 2020
Amazon cuts staff pay as it ends Covid-19 related benefits
Industry
E-commerce
Country
USA
Adapting Digital
Tuesday, 2 June 2020
Co-op expands robot delivery service after seeing demand double
Industry
Supermarkets
Country
UK
Adapting Physical
Tuesday, 2 June 2020
Harrods open pop-up shop to sell overstocked items due to Covid-19
Industry
Department Store
Country
UK
Adapting Physical
Monday, 1 June 2020
Ikea reopens stores across the UK
Industry
Furniture
Country
UK
Closures
Monday, 1 June 2020
Aldo's UK arm falls into administration
Industry
Fashion
Country
UK
Adapting Physical
Adapting Digital
Thursday, 28 May 2020
Aldi extends curbside pickup to more than 600 stores in the US
Industry
Supermarkets
Country
USA
Workforce
Thursday, 28 May 2020
Stop and Shop extend Covid-related pay bonus to 4 July
Industry
Supermarkets
Country
USA
Workforce
Thursday, 28 May 2020
Amazon says it will offer full-time jobs to 125,000 temporary workers
Industry
E-commerce
Country
USA
Adapting Digital
Thursday, 28 May 2020
CVS health test prescription delivery with self-driving vehicles
Industry
Health and Beauty
Country
USA
Adapting Physical
Wednesday, 27 May 2020
John Lewis outlines plans to open stores from 15 June
Industry
Department Stores
Country
UK
Adapting Digital
Tuesday, 26 May 2020
Lidl tests grocery click and collect in Poland
Industry
Supermarkets
Country
Poland
Social Responsibility
Adapting Physical
Tuesday, 26 May 2020
Aldi rolls out store-entry traffic lights to aid social distancing
Industry
Supermarkets
Country
UK
Workforce
Tuesday, 26 May 2020
Instacart launches new in-app safety features for staff
Industry
E-commerce
Country
USA
Adapting Digital
Sunday, 24 May 2020
Reliance launches new online grocery service, Jiomart
Industry
Supermarkets
Country
India
Adapting Digital
Friday, 22 May 2020
Kroger launches virtual nutrition consultations for customers
Industry
Supermarkets
Country
USA
Adapting Physical
Friday, 22 May 2020
Ikea planning to reopen 19 stores across the UK on 1 June
Industry
Furniture
Country
UK
Workforce
Adapting Digital
Friday, 22 May 2020
Waitrose launches new online wine tasting classes
Industry
Supermarkets
Country
UK
Social Responsibility
Adapting Digital
Thursday, 21 May 2020
Co-op partners with Buymie for rapid grocery delivery in Bristol
Industry
Supermarkets
Country
UK
Adapting Physical
Tuesday, 19 May 2020
Waterstones to quarantine books that are touched but not bought
Industry
Books
Country
UK
Social Responsibility
Adapting Physical
Tuesday, 19 May 2020
Asda trials virtual queuing system for stores
Industry
Supermarkets
Country
UK
Adapting Digital
Monday, 18 May 2020
Aldi trials grocery delivery with Deliveroo
Industry
Supermarkets
Country
UK
Adapting Digital
Closures
Workforce
Closures
Monday, 18 May 2020
German department stores Galeria Kaufhof set to close nearly half its stores
Industry
Department Stores
Country
Germany
Adapting Physical
Friday, 15 May 2020
Poundland to reopen 36 of its stores next week
Industry
Supermarkets
Country
UK
Social Responsibility
Friday, 15 May 2020
John Lewis launch new NHS mugs and donate £1.4m to charity
Industry
Department Stores
Country
UK
Workforce
Workforce
Friday, 15 May 2020
Aldi partners with Mental Health UK to support workers during pandemic
Industry
Supermarkets
Country
UK
Adapting Digital
Friday, 15 May 2020
Lidl preparing to launch grocery e-commerce in Poland
Industry
Supermarkets
Country
Poland
Closures
Friday, 15 May 2020
JCPenney files for bankruptcy
Industry
Department Stores
Country
USA
Adapting Digital
Thursday, 14 May 2020
Sainsbury's expand e-bike delivery to 20 cities across the UK
Industry
Supermarkets
Country
UK
Adapting Physical
Thursday, 14 May 2020
Starbucks asks for year long rent suspension
Industry
Foodservice
Country
USA
Adapting Physical
Adapting Digital
Wednesday, 13 May 2020
Holland & Barrett expand e-commerce offer
Industry
Health and Beauty
Country
UK
Adapting Physical
Wednesday, 13 May 2020
Decathlon launches mobile Scan&Go self-checkout solution in Germany
Industry
Sports
Country
Germany
Adapting Digital
Wednesday, 13 May 2020
Publix launches same-day prescription delivery service
Industry
Supermarkets
Country
USA
Adapting Physical
Adapting Digital
Tuesday, 12 May 2020
Dunelm launch contactless carpark click and collect service
Industry
Furniture
Country
UK
Adapting Physical
Social Responsibility
Adapting Digital
Monday, 11 May 2020
PepsiCo launch two new direct-to-consumer e-commerce sites
Industry
Foodservice
Country
USA
Adapting Digital
Adapting Digital
Monday, 11 May 2020
Pret A Manger launch new coffee range on Amazon
Industry
Foodservice
Country
UK
Adapting Physical
Monday, 11 May 2020
Starbucks to reopen 150 UK outlets for takeaway only from Thursday
Industry
Foodservice
Country
UK
New Propositions
Monday, 11 May 2020
Home Bargains adds more options to its food box offer
Industry
Supermarkets
Country
UK
Adapting Digital
Adapting Physical
Wednesday, 6 May 2020
Italian supermarket Conad tests disposable hand covers for shopping trolleys
Industry
Supermarkets
Country
Italy
Social Responsibility
Closures
Monday, 4 May 2020
Lidl closes stores after staff test positive for Covid-19
Industry
Supermarkets
Country
UK
New Propositions
Monday, 4 May 2020
Giant Food launch online health classes and webinars
Industry
Supermarkets
Country
USA
Supply Chain
Monday, 4 May 2020
Kroger limits meat purchases in store due to supply shortage
Industry
Supermarkets
Country
USA
Supply Chain
Monday, 4 May 2020
Costco limits meat purchases due to anticipated supply shortage
Industry
Supermarkets
Country
USA
Social Responsiblity
Adapting Physical
Saturday, 2 May 2020
Selfridges reopens the food hall only at its London flagship store
Industry
Department Stores
Country
UK
New Propositions
Social Responsibility
Workforce
Friday, 1 May 2020
Deliveroo cut 15% of its workforce as it struggles during lockdown
Industry
Home Delivery
Country
UK
Closures
Friday, 1 May 2020
Greggs cancels plans to reopen stores due to fears over crowds
Industry
Foodservice
Country
UK
Social Responsibility
Friday, 1 May 2020
Boots creates safe spaces for domestic abuse victims in stores
Industry
Health and Beauty
Country
UK
Workforce
Friday, 1 May 2020
Amazon's work from home policy extended until October
Industry
E-commerce
Country
USA
Adapting Digital
Friday, 1 May 2020
Walmart brings forward launch of 2-hour grocery delivery service
Industry
Supermarkets
Country
USA
Adapting Digital
Closures
Adapting Physical
Thursday, 30 April 2020
Macy's to re-open 68 stores from Monday
Industry
Department Stores
Country
USA
Workforce
Wednesday, 29 April 2020
Aldi provides all in-store staff with face masks
Industry
Supermarkets
Country
UK
Adapting Physical
Adapting Physical
Wednesday, 29 April 2020
Best Buy to reopen stores by appointment only
Industry
General Merchandise
Country
USA
Adapting Digital
Tuesday, 28 April 2020
Spar expand grocery delivery trial in partnership with Snappy Shopper app
Industry
Supermarkets
Country
UK
Adapting Digital

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